Get help with Aulendra.The chat answers most questions.

What we can help with

• Getting into your account

  Sign in with email, Apple or Google from the account screen in the app. Verification and recovery codes arrive by email and last ten minutes, so ask for a fresh one if yours has expired.

• What Aulendra costs

  Aulendra is £9.99 a month or £89.99 a year. Both plans include every feature. Eligible new subscribers get a 3-day free trial, and Apple decides who qualifies and confirms the price for your storefront.

• Changing or ending a subscription

  Manage or cancel in your Apple account settings rather than here. Signing out and deleting the app both leave a subscription running. Apple also handles any refund.

• Which device does what

  Aulendra runs on Mac, iPad and iPhone. Mac and iPad carry the full workspace. iPhone covers synced assignments, next actions where available, and microphone recording through Capture.

• Where your work is kept

  Notes, files and recordings stay in the app’s own workspace, and signing in does not upload them. iCloud sync is off until you turn it on in Settings.

• Reporting something broken or unsafe

  Say what you expected, what happened instead, and how to repeat it. If you think you have found a security problem, report it privately, and do not open or download anyone else’s data while you test.

• Privacy and your rights

  The privacy notice sets out what is processed and what you can ask for. Send requests through the contact form, opening with “Privacy request”.